The NTWAM is in the effort of consolidating and expand its services to reach out more beneficiaries across the country. However, there are various challenges facing the Organization in implementing the aspirations that include, but not limited to, the following:
              (i)    Inadequate professional staff to provide services to most of the field of specializations in the focus areas.
              (ii)   In some highly specialized professional fields, reputable expatriates are required.
              (iii)  Potential large base clientele.
Besides NTWAM has been receiving many applications from people inside and outside the country asking for volunteering. Many of these applicants have skills needed at NTWAM. Therefore, there is a need to embark on volunteer-ship programme in order to get mutual benefit for the Organization and the volunteer.

NTWAM recognizes the added value that volunteers will bring to the organisation. Volunteer involvement in NTWAM does not replace or devalue the role of the paid staff. NTWAM aims to have a reciprocal and mutually beneficial relationship with its volunteers. The volunteer will be involved in bringing new skills and developments to the Organization while at the same time the volunteers will be working at an environment which will enable them to learn and achieve personal development through their volunteering.
The involvement of volunteers will be guided by the following principles of good practice:
               (i)   The tasks to be performed by volunteers will be clearly defined, so that everyone is sure of their respective roles and responsibilities;
               (ii)  NTWAM will comply with the Data Protection Act in the use of data held on all volunteers;
               (iii) Volunteering opportunities will complement rather than replace the work of paid staff; and
              (iv) Volunteers will be provided with regular opportunities to share ideas/concerns with a named contact in line with our Support and                          Supervision.